General Facility and Service Information
Facility & Technical Management
Property & Services is responsible for the facility and technical management of the buildings. This PDC includes products and services that can be provided. These services are divided into the following categories:
1. Campus service (mandatory based on the rented square meters)
2. Additional service (optional) Each product and/or service is indicated under its respective category.
Service Overview
| Service | Campus Service | Additional Service |
|---|---|---|
| Cleaning of common areas | ✓ | |
| Cleaning of rented spaces | ✓ | |
| Cleanroom cleaning | ✓ | |
| Window cleaning | ✓ | ✓ |
| Sanitary consumables | ✓ | ✓ |
| Pest control | ✓ | |
| Maintenance of campus grounds | ✓ | |
| De-icing of campus grounds | ✓ | |
| Restaurant Pelidome | ✓ | ✓ |
| Catering on request | ✓ | |
| Vending machines | ✓ | |
| Coffee machines (incl. tea, hot & cold water) | ✓ | |
| Event service | ✓ | |
| Meeting rooms | ✓ | ✓ |
| Personal clothing | ✓ | |
| Flower bouquets | ✓ | |
| Indoor plants for common areas | ✓ | ✓ |
| Indoor plants for rented spaces | ✓ | |
| Outdoor landscaping for campus grounds | ✓ | |
| Security | ✓ | ✓ |
| Reception | ✓ | |
| Facility Service Center | ✓ | |
| Waste disposal | ✓ | ✓ |
| SZA containers | ✓ | |
| Mailroom | ✓ | |
| Repro | ✓ | |
| Printing | ✓ | |
| Fruit baskets | ✓ | |
| Signage | ✓ | ✓ |
| Glassware washing | ✓ | |
| Access control | ✓ | |
| Parking | ✓ | |
| Space modifications | ✓ | |
| Workspace setup | ✓ | |
| Furniture | ✓ | |
| Moving services | ✓ | |
| Technical: Issue resolution | ✓ | |
| Technical: Maintenance service | ✓ | |
| Technical: Project management | ✓ | |
| Installation management: Special utilities | ✓ | |
| Installation management: Equipment management | ✓ | |
| Building and space management | ✓ | |
| Housing advice | ✓ | |
| ICT | ✓ | ✓ |
| Emergency response team | ✓ | ✓ |
Specific agreements may exist between clients and campus service providers. If you have any questions, do not hesitate to contact your customer manager!
In and Around the Campus Grounds
Property & Services is responsible for maintaining everything around the campus grounds. We ensure a clean and litter-free area, maintain entrance mats, take care of the plants in common areas, and manage the greenery around and on the campus. Additionally, we are responsible for de-icing and preventive salting.
Access Control
The campus is accessible with an access pass. You can request this at the Facility Service Center. A photo is required on this pass, and the Facility Service Center will invite you to E123 to take a photo. Wearing your access pass is mandatory on the campus. If you do not have your access pass with you, you may not be able to open all doors within the campus. Always ensure you have your pass to avoid inconvenience and access restrictions. Important information is listed on the back of all access passes in case of an emergency. Registered visitors receive a visitor pass upon arrival. For more information about visitors, see Visitors.
Landscaping
We take care of the plants in the common areas of the campus, so there is no need to water them. We also maintain the gardens around the campus.
Additional Service Having plants in your rented space is optional. It is possible to have plants and/ or flowers delivered by us, but you can also bring your own plants. In both cases, maintenance can be provided by us. Service Now: “Submit Facility Request”